Travel & Transport 

Travel and Transport


Need help with getting around, either for socially or for important medical appointments we can help get you there!



If in daily life, your disability makes it uncomfortable or impossible to use public transport by yourself, you might be eligible to have ‘Transport Support’ funding (NDIS support category 2) included in your NDIS plan.

As with all NDIS supports, this is allocated using the reasonable and necessary criteria – in this case, could it be considered reasonable and necessary for you to get around by yourself using a bus, tram or train? These funds can then be used to help pay for taxis, rideshares, community transport, and other transport methods.

If you receive ‘Transport Support funding in your NDIS plan, your funds will most likely be paid directly into your bank account on a fortnightly basis to help contribute to your travel expenses. While Transport Support funding is classified as a core support, it’s treated somewhat differently by the NDIS and is displayed as its own category on your NDIS plan.

If the NDIS pays these funds to you directly and in advance, you cannot use Plan Management to help you manage your travel funds. You will need to self-manage this particular category. It’s important the NDIS has your current bank account details on file, or else you might not receive your funds, so head to the NDIS myplace portal to view and amend your bank details.


The NDIS can help you pay for a service provider to support you with social and community participation, e.g. going out for a coffee with friends or playing sport. This can also include their support with travelling to and from your home before and after the activity.

This support is covered in the ‘Assistance with Social and Community Participation’ (category 4) funding in your NDIS plan. Trips with a provider are usually charged at a per-kilometre rate, which has to be negotiated ahead of the time by you and your provider. Make sure you formally agree on the rate you will be charged and get it put in your service agreement so there’s no confusion or disputes down the track.

A provider can also charge up to 20 minutes when travelling from one NDIS participant to the next.


For many people with disability, getting around independently is an important personal goal – and one that falls under the NDIS capacity building category.

If your disability makes it hard for you to get around but you would like to learn to overcome these challenges, you might be eligible for additional funding under ‘Improved Daily Living’ (category 15). This funding can be used for things like public transport training or additional driving lessons, designed to build your independence, skills and confidence.

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